Patient Onboarding Associate

Job Summary

Patient Onboarding Associate, a full-time position, is responsible for managing patient registration and scheduling while providing exceptional customer service in a dynamic call center environment.

Key Responsibilities

• Manage the registration, scheduling, and rescheduling processes for new and existing patients
• Ensure accurate record management by obtaining and communicating relevant patient information
• Receive, screen, and coordinate telephone calls from healthcare providers and proactively reach out to patient leads

Required Qualifications

• 1 year of office administration experience required
• 1 year of call/contact center or high call volume experience preferred
• Proficient with Google Suite
• High School Diploma or equivalent
• Must be able to work both days of the weekend and have reliable, high-speed internet