Patient Onboarding Associate

Job Summary

To support a growing practice, the full-time Patient Onboarding Associate will manage patient registration, schedule appointments, and provide exceptional customer service in a remote call center environment.

Key Responsibilities

• Deliver exceptional customer service in a fast-paced, metrics-driven call center environment
• Manage patient registration, scheduling, rescheduling, and healthcare provider communications
• Accurately collect and document patient demographics, medical history, insurance, and appointment information

Required Qualifications

• 1 year of office administration experience required
• 1 year of call/contact center or high call volume experience preferred
• Proficient with Google Suite
• High School Diploma or equivalent
• Must have reliable, high-speed internet and a backup option for connectivity