Patient Onboarding Associate

Job Summary

To support a growing team, the full-time Patient Onboarding Associate will manage patient registration, appointment scheduling, and communications with healthcare providers in a remote call center environment.

Key Responsibilities

• Deliver exceptional customer service in a fast-paced, metrics-driven call center environment
• Manage patient registration, scheduling, rescheduling, and healthcare provider communications
• Accurately collect and document patient demographics, medical history, insurance, and appointment information

Required Qualifications

• 1 year of office administration experience required
• 1 year of experience in a call/contact center or other high call volume environment preferred
• Proficient with Google Suite
• High School Diploma or equivalent
• Must have reliable, high-speed internet and a backup option for connectivity