Patient Operations Coordinator

Job Summary

A company is looking for a Patient Operations Coordinator to provide exceptional customer service and support for new patients.

Key Responsibilities

• Act as the first point of contact for new patients, coordinating service offerings and scheduling evaluations
• Assist with patient intake, insurance verification, and maintain patient confidentiality while ensuring compliance with HIPAA regulations
• Collaborate with cross-department teams to enhance patient support and contribute to departmental initiatives

Required Qualifications

• High School Diploma or equivalent
• 2+ years of customer service experience
• A minimum of 2 years of office administration/receptionist experience
• One year of medical office/healthcare operations experience preferred
• Knowledge of insurance verification processes and HIPAA compliance