Patient Outreach Manager

Job Summary

A company is looking for a Manager, Patient Outreach and Engagement.

Key Responsibilities

• Develop and manage multi-channel outreach campaigns and personalized education materials
• Lead patient journey mapping initiatives to optimize communication and improve satisfaction scores
• Support hiring and training of outreach coordinators while monitoring performance and ensuring quality in patient communications

Required Qualifications

• Bachelor's Degree in healthcare administration, human services, public health, community health, or business preferred
• 5+ years of experience in healthcare operations, marketing, or patient engagement
• Experience with value-based programs and/or D2C healthcare products is a plus
• Experience in leading projects and managing programs
• Proficiency in Google Suite, EMR, and CRM software