Patient Outreach Specialist

Job Summary

A company is looking for a Patient Outreach Specialist.

Key Responsibilities

• Manage and coordinate care for patient panels, ensuring quality patient care through prevention and wellness strategies
• Monitor patient attribution, coordinate preventative services, and facilitate outreach to patients and healthcare providers
• Track and report quality measures, validate patient records, and assist in identifying barriers to care

Required Qualifications, Training, and Education

• Post-secondary education of one to two years in a healthcare or medical-related field preferred
• A minimum of one year of work experience in ambulatory care, community outreach, or customer service preferred
• Training in Motivational Interviewing and/or Mental Health First Aid preferred
• Background as a Certified Medical Assistant (CMA) is preferred