Patient Outreach Specialist

Job Summary

To support a clinic's integrated primary care efforts, the full-time Patient Outreach Specialist will manage and coordinate care for a panel of patients, ensuring quality patient care through preventive services and outreach, all while working remotely.

Key responsibilities

• Manage patient panels by monitoring attribution and coordinating wellness screenings and preventive services
• Track and report quality measures, ensuring the accuracy and integrity of patient records
• Collect data to identify barriers to care and communicate with the care team to support patient health plans

Required qualifications

• Post-secondary education of one to two years in a healthcare or medical-related field is preferred
• A minimum of one year of work experience in ambulatory care, community outreach, or patient support is preferred
• Training in Motivational Interviewing and/or Mental Health First Aid is preferred
• Background as a Certified Medical Assistant (CMA) is preferred