Patient Outreach Supervisor

Job Summary

A company is looking for a Patient Outreach Supervisor to manage and develop the Patient Outreach team.

Key Responsibilities

• Supervise and coach Patient Outreach Coordinators on compliance and best practices in patient communication
• Conduct audits and manage workflows to ensure effective and compliant communications with patients
• Collaborate with hospital partners and internal teams to facilitate meetings and address performance concerns

Required Qualifications

• High school diploma or equivalent; Bachelor's degree in business administration or related field preferred
• 5+ years of experience in customer support, client services, or sales with a proven sales record
• Desire and aptitude for leading others with strong organizational skills
• Proficiency in Microsoft Office, particularly Excel and Word; familiarity with database programs is a plus
• Ability to handle sensitive data with discretion and confidentiality