Patient Relations Specialist

Job Summary

A company is looking for a Patient Relations Specialist to join their contact center team.

Key Responsibilities

• Respond to incoming phone calls and schedule patient appointments in NextGen
• Document patient requests and pertinent information via Electronic Medical Record (EMR)
• Coordinate work efforts with team members to maintain efficient workflow

Required Qualifications

• High School Diploma or GED equivalent required
• Minimum of 1-3 years related experience in a call center or as a receptionist preferred
• Healthcare experience preferred
• Prior experience with NextGen software or other EMR is preferred
• Must be able to provide proof of identity and right to work in the United States