Patient Scheduler

Job Summary

A company is looking for a Patient Scheduler to join their GI, Tumor & Endocrine Surgery team.

Key Responsibilities

• Manage front office functions including answering phones and directing calls
• Schedule patient appointments and manage referral work queues in EPIC
• Verify patient information and retrieve medical records while adhering to HIPAA guidelines

Required Qualifications

• High school diploma or equivalent with a minimum of 2 years' experience in a healthcare setting
• Exposure to complex patient scheduling in an electronic medical record system; bachelor's degree and/or EPIC experience preferred
• Proficiency in MS Office Suite applications
• Broad knowledge of medical practice front office operations and medical terminology
• Familiarity with insurance plans, ICD-10/CPT coding, and prior authorization requirements is a plus