Patient Scheduler

Job Summary

To support patient care in a remote environment, the full-time Patient Scheduler will manage appointment coordination, insurance verification, and communication between patients and healthcare providers, ensuring a seamless scheduling experience.

Key responsibilities

• Serve as the primary point of contact for scheduling appointments via phone and electronic correspondence
• Collect and verify patient insurance details, educating patients on their financial responsibilities
• Confirm patient appointments and maintain accurate patient records, ensuring efficient coordination with healthcare providers

Required qualifications

• High school diploma or GED required; Bachelor's degree preferred
• 2+ years of customer service, appointment scheduling, or healthcare experience required
• 1+ years of EHR system experience (athenaOne preferred)
• 1+ years of remote work experience preferred, especially in high-volume call environments
• Proficiency in Google Suite, Microsoft Office, and other computer systems