Patient Scheduler

Job Summary

Empowering patients on their healthcare journey, the full-time Patient Scheduler will manage appointment scheduling, provide exceptional customer support, and ensure efficient practice operations in a remote capacity.

Key responsibilities

• Utilize professional communication to greet patients and address inquiries via phone
• Schedule and modify patient appointments while managing recall and no-show reports
• Verify patient insurance eligibility and assist with financial inquiries and copayment collection

Required qualifications

• High School Diploma or equivalent required
• Minimum 1-2 years of customer service experience, preferably in a call center
• Proficiency in computer applications, including MS Office and electronic health records (EHR) systems preferred
• Knowledge of HIPAA regulations and insurance payors
• Experience as a Medical Receptionist or Patient Service Representative preferred