Patient Scheduler

Job Summary

Providing essential support for patient care, the full-time remote Patient Scheduler will manage appointment coordination, insurance verification, and communication between patients and healthcare providers in a fast-paced environment.

Key responsibilities

• Serve as the primary point of contact for patients to schedule appointments via phone and electronic correspondence
• Collect, verify, and communicate patient insurance benefit details during scheduling
• Educate patients on the insurance verification process and their financial responsibilities prior to visits

Required qualifications

• High school diploma or GED required; Bachelor's degree preferred
• 2+ years of customer service, appointment scheduling, or healthcare experience required
• 1+ years of EHR system experience, preferably with athenaOne
• 1+ years of remote work experience, especially in high-volume call environments, preferred
• Proficiency in Google Suite, Microsoft Office, and other computer systems