Patient Scheduler

Job Summary

To support patient services, the full-time Patient Scheduler I will be responsible for pre-registering and scheduling moderately complex procedures, ensuring patients are well-informed and prepared for their appointments while maintaining communication with hospital departments.

Key responsibilities

• Schedules patient appointments according to departmental availability and ensures all necessary information is collected for proper billing
• Maintains open communication with hospital departments regarding schedule changes and provides accurate information for daily appointment management
• Performs various administrative support duties, including sorting and distributing mail and correspondence as needed

Required qualifications

• High School Diploma or equivalent
• At least two (2) years of related customer-facing experience
• Preferred experience in call center, patient scheduling, or physician front-office roles
• Preferred experience in a healthcare setting
• Demonstrated understanding of basic medical terminology is preferred