Patient Scheduling Assistant

Job Summary

To support a fast-paced call center environment, the part-time Patient Scheduling Assistant will manage patient registration and scheduling over the phone after completing in-person training, transitioning to a work-from-home structure.

Key responsibilities

• Answer phone calls from patients for primary and specialty care clinics
• Complete patient registration and scheduling efficiently and accurately
• Provide superior customer service while communicating effectively with a diverse population

Required qualifications

• High school graduate or equivalent required
• Two years' previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of computer programs, including Microsoft Office Products, is required