Patient Scheduling Assistant

Job Summary

To support a busy call center environment, the part-time Patient Scheduling Assistant will manage patient phone calls for registration and scheduling, providing exceptional customer service while transitioning to a work-from-home setup after initial training.

Key responsibilities

• Answer incoming calls from patients to complete registration and schedule appointments for primary and specialty care clinics
• Provide superior customer service while communicating effectively with a diverse patient population
• Transition from in-person training to a remote work environment after approximately four weeks

Required qualifications

• High school graduate or equivalent required
• Two years of previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of computer programs, including Microsoft Office Products, is required