Patient Scheduling Assistant

Job Summary

To support a fast-paced call center environment, the full-time Patient Scheduling Assistant will manage patient registration and scheduling over the phone after completing in-person training, transitioning to a remote work structure.

Key responsibilities

• Answer phone calls from patients and assist with scheduling and registration for primary and specialty care clinics
• Provide superior customer service through effective communication with a diverse patient population
• Maintain accurate records and ensure compliance with scheduling protocols

Required qualifications

• High school graduate or equivalent required
• Two years of previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of computer programs, including Microsoft Office Products, is required