Patient Scheduling Assistant

Job Summary

To support a fast-paced call center environment, the full-time Patient Scheduling Assistant will manage patient registration and scheduling over the phone while providing exceptional customer service and transitioning to a work-from-home structure after initial training.

Key responsibilities

• Answer phone calls from patients and assist with registration and scheduling for primary and specialty care clinics
• Provide superior customer service by effectively communicating with a diverse population
• Complete training in an in-office setting before transitioning to a remote work environment

Required qualifications

• High school graduate or equivalent required
• Two years of previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of Microsoft Office products is required