Patient Scheduling Assistant

Job Summary

Working in a fast-paced team environment, the full-time Patient Scheduling Assistant will answer patient calls, complete registrations, and schedule appointments remotely after initial in-person training.

Key responsibilities

• Answer incoming calls from patients for primary and specialty care clinics
• Complete patient registration and schedule appointments over the phone
• Provide superior customer service while communicating effectively with a diverse patient population

Required qualifications

• High school graduate or equivalent required
• Two years of previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of computer programs, including Microsoft Office Products, is required