Patient Scheduling Coordinator

Job Summary

To support a growing dental practice, the remote Patient Scheduling Coordinator will proactively contact patients to schedule overdue or unscheduled appointments, maximizing provider schedules and ensuring timely care.

Key responsibilities

• Make a high volume of outbound calls to schedule patient appointments and fill open slots
• Accurately schedule appointments according to provider availability and maintain balanced appointment books
• Follow approved call scripts while documenting patient interactions and updating records

Required qualifications

• High School Diploma or GED
• Previous customer service experience
• Previous call center or outbound calling experience preferred
• Dental, medical, or healthcare scheduling experience preferred
• Basic computer proficiency