Patient Service Agent

Job Summary

A company is looking for a Patient Service Agent to provide support in scheduling appointments and delivering customer service.

Key Responsibilities

• Schedule patient appointments and take patient messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm, pleasant, and professional attitude while delivering customer service

Required Qualifications

• High School Diploma or Equivalent
• Experience in customer service
• Basic computer skills and data entry experience
• Ability to multi-task
• Typing speed of 60 words per minute