Patient Service Agent

Job Summary

Delivering exceptional customer service, the full-time Patient Service Agent will schedule patient appointments, manage patient messages, and provide visit instructions in a remote setting.

Key responsibilities

• Schedule patient appointments and manage incoming messages
• Provide general information regarding visit instructions and expectations
• Maintain a professional and courteous demeanor while assisting patients

Required qualifications

• High School Diploma or Equivalent
• Prior customer service experience
• Basic computer skills and data entry proficiency
• Ability to type at least 60 words per minute
• Professional, compassionate attitude with the ability to multi-task