Patient Service Agent

Job Summary

Delivering exceptional customer service, the full-time Patient Service Agent will schedule patient appointments, provide visit instructions, and maintain a professional demeanor while working remotely.

Key responsibilities

• Schedule patient appointments and manage patient messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm and professional attitude while delivering excellent customer service

Required qualifications

• High School Diploma or Equivalent
• Customer service experience
• Basic computer skills and data entry proficiency
• Professional, courteous, and compassionate attitude
• Ability to multi-task and type at least 60 words per minute