Patient Service Agent

Job Summary

Delivering exceptional customer service, the full-time Patient Service Agent will schedule patient appointments, take messages, and provide visit instructions while working remotely.

Key responsibilities

• Schedule patient appointments and manage incoming messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm and professional demeanor while ensuring excellent customer service

Required qualifications

• High School Diploma or Equivalent
• Customer service experience
• Basic computer skills and data entry proficiency
• Ability to type at least 60 words per minute
• Professional, courteous, and compassionate attitude with the ability to multi-task