Patient Service Agent

Job Summary

Responsible for scheduling patient appointments and providing visit information, the full-time Patient Service Agent will deliver exceptional customer service while maintaining a professional demeanor in a remote setting.

Key responsibilities:

• Schedule patient appointments and manage patient messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm and pleasant attitude while delivering excellent customer service

Required qualifications:

• High School Diploma or Equivalent
• Customer service experience
• Basic computer skills and data entry proficiency