Patient Service Agent

Job Summary

Responsible for scheduling patient appointments and providing visit instructions, the full-time Patient Service Agent will deliver exceptional customer service and maintain a professional demeanor while working remotely.

Key responsibilities:

• Schedule patient appointments and manage patient messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm and pleasant professional attitude while delivering excellent customer service

Required qualifications:

• High School Diploma or Equivalent
• Customer Service experience
• Basic computer skills and data entry proficiency
• Ability to type 60 wpm
• Professional, courteous, and compassionate attitude