Patient Service Agent

Job Summary

To support patient scheduling and communication, the full-time Patient Service Agent will manage appointment bookings, provide visit instructions, and deliver exceptional customer service in a remote setting.

Key responsibilities

• Scheduling patient appointments and managing patient messages
• Providing general information regarding visit instructions and expectations
• Maintaining a calm and professional demeanor while delivering excellent customer service

Required qualifications

• High School Diploma or Equivalent
• Customer service experience
• Basic computer skills
• Data entry proficiency