Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities:

• Communicate with patients and staff using multiple communication tools
• Schedule appointments, update patient records, and provide detailed appointment information
• Identify opportunities for process improvement and escalate issues as needed

Required Qualifications:

• High School diploma/GED
• Ability to explain healthcare issues to patients with empathy
• Strong computer skills and knowledge of Microsoft Office applications
• Comfortable using various communication tools
• Ability to document work in a professional manner