Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information according to practice guidelines and ensure timely resolution of patient concerns
• Participate in training sessions and assist in the orientation of new personnel as directed

Required Qualifications

• High School diploma or GED is required
• Ability to explain healthcare issues to patients with empathy
• Strong computer skills and proficiency in Microsoft Office applications
• Experience using multiple communication tools, including phone and online platforms
• Effective interpersonal skills to work within a diverse team environment