Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including scheduling and resolving patient inquiries
• Document and relay patient information according to Practice guidelines and manage insurance verification and authorization
• Participate in training sessions and assist in the orientation of new personnel while identifying process improvements

Required Qualifications

• A minimum of a High School diploma/GED is required
• Ability to empathize with patients and explain healthcare issues clearly
• Strong computer skills and proficiency in Microsoft Office applications
• Experience using multiple communication tools effectively
• Ability to document work professionally and efficiently