Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative - Remote (Mountain Time).

Key Responsibilities:

• Answer incoming calls and assist with patient intake and scheduling
• Collect and accurately enter patient demographic and insurance information into the Electronic Medical Records (EMR) system
• Provide clear communication to patients regarding appointments and any requirements

Qualifications:

• High school diploma or GED required
• Previous experience in insurance pre/prior authorization (minimum 1 year)
• Familiarity with medical terminology and insurance portals
• Must have an appropriate home office setup with reliable internet
• Excellent attendance record in previous roles