Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative I for a hospital setting.

Key Responsibilities

• Greet and assist patients and family members, providing information about services and expected wait times
• Manage patient registrations, verify insurance coverage, and collect out-of-pocket expenses
• Ensure accurate entry of patient information and maintain compliance with relevant regulations

Required Qualifications

• High School Diploma
• 2 years of experience in Patient Access, physician office support, billing, insurance, hospitality, or call center
• Intermediate math skills
• Knowledge of State & Federal regulations regarding Medicare and Medicaid
• Ability to work a flexible schedule, including evenings and weekends