Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Part-Time).

Key Responsibilities of the Patient Service Representative:

• Deliver exceptional first-call support by answering inbound inquiries and resolving concerns
• Ensure accurate and timely documentation by entering referral details and maintaining compliance
• Collaborate across internal teams to support smooth workflows and manage follow-up communication

Qualifications and Skills for the Patient Service Representative:

• At least 1 year of experience in customer support, medical office coordination, or call center operations
• Comfort using multiple computer applications, including Microsoft Office and data entry tools
• Detail-driven and organized, with the ability to work independently in a remote environment
• A patient-focused mindset with flexibility to work weekends/holidays as needed
• Commitment to confidentiality and HIPAA-compliant practices