Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative for the Behavioral Health Access Center.

Key Responsibilities

• Greet patients and answer telephones
• Schedule appointments and manage high incoming call volumes
• Support in managing referrals and ensure a compassionate experience for patients

Required Qualifications

• High school diploma or GED preferred
• Previous office experience, preferably in a medical setting
• Experience with call centers, EPIC, or scheduling preferred
• Proficient computer skills