Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and reschedule patient appointments using a computerized system
• Document patient information and assist in resolving inquiries regarding medications and insurance

Required Qualifications

• High School diploma or GED is required
• Ability to explain healthcare issues with empathy
• Strong computer skills, including knowledge of Microsoft Office applications
• Experience with various communication tools such as phone, email, and online chats
• Ability to work in a team environment with diverse professionals