Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments
• Document and relay patient information according to Practice guidelines and provide detailed confirmation of appointments
• Participate in training sessions and assist in the orientation of new personnel while identifying process improvements

Required Qualifications

• Minimum of a High School diploma or GED
• Strong computer skills and knowledge of Microsoft Office applications
• Ability to explain complex healthcare issues with empathy
• Experience using multiple advanced communication tools
• Effective interpersonal skills to work in a diverse team environment