Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and reschedule appointments, ensuring timely resolution of patient inquiries
• Document patient information and provide detailed appointment confirmations and instructions

Required Qualifications

• High School diploma or GED required
• Strong computer skills and knowledge of Microsoft Office applications
• Ability to explain healthcare issues to patients with empathy
• Comfortable using various communication tools, including phone, chat, and email
• Effective interpersonal skills to work in a diverse team environment