Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information, ensuring adherence to Practice guidelines and timely issue resolution
• Participate in training and assist in the orientation of new personnel while identifying process improvements to enhance patient experience

Required Qualifications

• High School diploma or GED required
• Strong computer skills, including knowledge of Microsoft Office applications
• Ability to explain complex healthcare issues with empathy
• Experience using multiple advanced communication tools
• Effective interpersonal skills in a team environment