Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information while ensuring adherence to Practice guidelines
• Assist in training new personnel and participate in staff meetings to improve patient experience

Required Qualifications

• High School diploma or GED is required
• Comfortable using multiple advanced communication tools such as phone, online chats, and email
• Strong computer skills, including knowledge of Microsoft Office applications
• Ability to explain complex healthcare issues empathetically to patients
• Effective interpersonal skills to work with a diverse team