Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative to support high volume patient communication and ensure a positive healthcare experience.

Key Responsibilities

• Support patient and provider inquiries by delivering accurate information and resolving concerns
• Coordinate communication across internal departments and facilitate the referral process
• Perform administrative tasks such as data entry and maintaining detailed records

Qualifications

• Prior experience in a call center, medical office, or high volume customer support setting is preferred
• Solid computer proficiency, including typing skills and familiarity with Microsoft Office
• Ability to multitask and work independently in a remote environment
• Must be 18 or older with a high school diploma or GED
• Flexibility to work weekends and holidays is required