Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative.

Key Responsibilities

• Provide exceptional customer service to patients, families, and healthcare staff
• Accurately manage patient information, including scheduling appointments and verifying insurance eligibility
• Handle patient inquiries, resolve complaints, and ensure compliance with privacy regulations

Required Qualifications

• High School diploma or GED required
• 1-2 years of experience in the service industry, medical office, call center, or collections
• Typing speed of 40 wpm
• Basic computer skills and organizational abilities