Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative.

Key Responsibilities

• Provide exceptional customer service during encounters with patients, families, and physicians
• Schedule appointments, verify insurance eligibility, and process patient information accurately
• Handle patient inquiries and complaints, ensuring timely follow-up and resolution

Required Qualifications

• High School diploma or GED required
• 1-2 years of experience in customer service, medical office, call center, or collections
• Typing speed of 40 wpm
• Basic computer skills and organizational abilities
• Knowledge of CPT codes is a plus