Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative.

Key Responsibilities

• Screen incoming patient inquiries and determine appropriate handling
• Resolve patient issues and advocate for patient satisfaction
• Initiate requests for administrative needs and maintain effective communication with patients and staff

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of customer service experience
• Electronic medical record (EMR) experience or aptitude
• Proficient in Microsoft Outlook, Teams, Word, and Excel