Patient Service Representative

Job Summary

A company is looking for a Central IV Patient Service Representative.

Key Responsibilities

• Contact patients to review supply needs and document changes in the internal medical record system
• Manage patient delivery timelines and communicate any unexpected changes to relevant parties
• Ensure patient compliance with payer regulations and maintain patient confidentiality at all times

Required Qualifications

• Previous experience in customer service or contact center field
• Ability to manage multiple tasks and contribute to a team environment
• Knowledge of microcomputer systems such as Microsoft Office
• Dependability in attendance and job performance
• Displays empathy, care, and compassion