Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative: Central Team (Days, Monday through Friday).

Key Responsibilities

• Collaborate with patients, families, and staff to resolve issues and communicate delays
• Manage patient check-in, check-out, and appointment scheduling while ensuring accurate billing documentation
• Maintain the appearance of the waiting area and manage patient medical records and physician orders

Required Qualifications

• High school diploma or equivalent education and experience
• Six months of experience in frontline customer service and guest relations