Patient Service Representative

Job Summary

To ensure a positive patient experience, the part-time PRN Patient Service Representative will manage front desk operations and workflows remotely, serving as the first point of contact for patients and visitors.

Key responsibilities

• Manage front desk operations, including scheduling appointments and processing documentation
• Provide excellent customer service by interacting courteously with patients and addressing inquiries and concerns
• Maintain patient confidentiality and adhere to privacy policies while ensuring accurate data entry

Required qualifications

• High school diploma or equivalent
• Proficiency in basic computer skills, including data entry and word processing
• One year of applicable medical office experience preferred
• Ability to push, pull, and lift up to 50 lbs. occasionally
• Completion of Clinic Core Front Desk Training post-hire