Patient Service Representative
Job Summary
To support a growing Patient Service Center, the full-time Patient Service Representative will manage a high volume of calls, schedule appointments, and assist patients with inquiries while working remotely within the Eastern or Central Time Zone.
Key responsibilities
- Receive and respond to a high volume of incoming calls daily
- Schedule appointments and present offers to patients while overcoming objections
- Utilize company databases to track progress and manage sensitive patient information
Required qualifications
- Minimum of 2 years' experience in customer service
- Proficiency in Microsoft Office products, including Word, Excel, and Outlook
- Strong computer skills with a typing speed of 45+ WPM
- Reliable high-speed internet connection
- Private workspace suitable for remote work
Complete Job Description
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