Patient Service Specialist II

Job Summary

A company is looking for an Appointment Center Patient Service Specialist II.

Key Responsibilities

• Provide customer service to patients and callers in a Call Center environment
• Schedule appointments, verify insurance data, and coordinate clinic resources
• Resolve scheduling issues and capture necessary patient information

Required Qualifications

• High school diploma or GED
• Three years of customer service experience or relevant training
• Ability to type 25 words per minute
• Computer literacy and proficiency in Microsoft Office
• Comfortable with various technology platforms