Patient Services Coordinator

Job Summary

To support patient care initiatives, the full-time Patient Services Coordinator will manage telephonic outreach, medication scheduling, and data analysis while working in a hybrid environment of two days onsite and three days remote in New Providence, NJ.

Key responsibilities

• Conduct telephonic outreach for patient education, adherence support, and retention
• Schedule medication and supply deliveries while collaborating with nursing and outside agencies
• Analyze reports and participate in retention and discharge committee meetings to ensure program success

Required qualifications

• High school diploma or equivalent; Bachelor's degree in healthcare or business preferred
• Strong data analysis and organizational skills
• Experience with patient admissions in a referral source-based practice setting preferred
• Customer service experience in a Pharmacy Specialty or healthcare services business is strongly preferred
• Previous experience working with infusion therapy patients is highly desirable