Patient Services Coordinator

Job Summary

Seeking a detail-oriented and motivated Patient Services Coordinator for a full-time remote position, responsible for managing benefit verifications, medication authorizations, and communication with patients and healthcare providers in a fast-paced healthcare environment.

Key responsibilities:

• Conduct benefit verifications for insurance and therapy changes, ensuring accurate documentation in CPR+ or Caretend
• Manage new and reauthorizations for medication under various insurance plans, maintaining timely communication with relevant parties
• Handle urgent requests and maintain internal email communication with other departments to support patient services

Required qualifications:

• High school diploma or equivalent; Bachelor's degree in healthcare or business preferred
• Experience with specialty infusion medications and prior authorizations is highly desirable
• Proficiency in CPR+ and/or Caretend software is preferred
• Previous experience working with infusion therapy patients is advantageous
• Strong computer skills, particularly with Microsoft Office Suite